Whether you’re a first-time buyer or returning customer, ordering your CUCKOO water purifier, air purifier, mattress, aircond, or other home appliance is easy with Ben – your trusted CUCKOO Sales Representative.
Browse our product pages or contact me directly to get recommendations based on your needs and space. I’ll help you compare models, pricing, and ongoing promotions.
Once you’ve decided, simply WhatsApp me the following:
Depending on your customer type, only a few documents are needed:
| Customer Type | Required Documents |
| Malaysian (Personal) | IC copy (front & back) |
| Foreigner | Passport, visa, local bank account |
| Business | SSM form (Company registration) |
Note: Foreigners are eligible only for 5-year rental plans.
Once I receive your documents, I’ll submit them to CUCKOO HQ for approval. This typically takes 1–2 working days.
After approval, CUCKOO’s technician will contact you to schedule installation.
Depending on location, installation is done within 3–7 working days.
Once installed, you’ll receive:
Need help choosing the right product or want the latest promotion?
Click the WhatsApp button below and I’ll assist you personally.
You can order via WhatsApp with Ben, your trusted CUCKOO Sales Representative. Just send your product choice and details, and Ben will guide you through the process.
Yes! Everything can be done online — from application to approval, delivery, and installation.
For personal orders: just your IC (Malaysian Identity Card).
For business orders: a copy of your SSM registration.
Foreigners need a valid passport, visa, and a local bank account.
Approval usually takes 1–2 working days once all documents are submitted.
Delivery and installation typically happen within 3–7 working days, depending on your location.
Yes, most rental plans require a 1-month advance payment upon registration.
Contract periods vary by product, usually 3, 5, or 7 years.
Foreigners are only eligible for 5-year contracts.
Rental is deducted monthly via auto-debit from your bank account or credit card.
Yes, CUCKOO offers free installation nationwide for all rental plans.
Standard installations include basic piping, wiring, and setup. Dismantling of old units is not included.
Yes, CUCKOO provides scheduled free servicing (every 4 or 6 months depending on the product) during the contract period.
You can always reach out to Ben via WhatsApp for quick help, follow-ups, or warranty matters.
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This website is independently managed by Cuckoo Sales Agent Mr. Ben (SR1001131). Some product images and information are sourced from cuckoo.com.my. Part of the written content is AI-generated and may contain minor inaccuracies. CuckooStore.my is an authorized sales platform and not the official website of Cuckoo Malaysia.
